webCRM launches mobile CRM
At webCRM we are thrilled to announce the launch of the new mobile friendly webCRM interface.
Users are now free to access and update their work via their mobile phones – including Apple iPhone and Android devices – as well as tablet PCs and laptops.
Smaller screen sizes are no longer an issue as webCRM has been carefully rendered to fit and offer user access to all the main functions necessary for mobile users to manage their work.
Users can see all their previous notes, download documents, run reports and even send emails. As all this is live, the system is kept up to date provided users have a mobile signal.
“The company’s web-based CRM system is already used widely by clients via laptops, tablet PCs and on the iPad. Now they can access directly on their mobile phones,” explains James Bogue at webCRM UK
webCRM adds company credit and director searches
webCRM Ltd has added a new ‘company and director search’ module to its web-based CRM system, providing users with access to UK business accounts and directors’ searches filed with Companies House.
Users will have the ability to undertake basic searches on potential and existing clients, including risk scores, credit limits, directors shareholdings, accounts, mortgage and charges and County Court Judgements at additional cost. webCRM is using UK Data as the supplier.
“Searches on potential or existing business customers assist companies when making commercial decisions,” said Stephen Todd, director at webCRM.
“The integration of the UK Data database means users can access this information directly from the webCRM system, making the transition between data systems easier. It also enhances the user experience – cutting time between window and screen transitions.”
webCRM users will be able to click on a search option within webCRM before being taken to the UK Data website where their results will be posted. The user can record the information into the CRM system where necessary. Read more
Talk about CRM with webCRM
It’s good to talk, as one UK telecommunications company used to say in its advertising. And here at webCRM we always like talking about CRM systems – so much so that we’ve fully launched a new live chat facility that allows our existing customers and potential clients to interact with us live via the website.
“You might have seen our earlier blog post about this when we launched a trial for it last year. Whether it’s an existing customer wanting to change something on their webCRM system or just needing a bit of advice, or a potential customer who simply wants to understand Customer Relationship Management systems better, we can help either way and answer your questions from the comfort of your PC or Mac. What could be easier?” said James Bogue of webCRM.
“We’ve trialled the system for a few months now to make sure it works as seamlessly as possible and is relevant to the needs of our customers. And so far we’ve had a big thumbs up from those who have used it. We’ve also been very surprised at the uptake from people who want to learn more about CRM and how it can enhance their business’s growth,” he added. Read more
