webCRM integrates website contact forms with CRM

Potential clients are more likely to use a company’s website contact form than call direct with an enquiry about a product and service.

Wouldn’t it be great if that information was automatically captured on your CRM system without the need to manually transfer or input the information from the form or the automated e-mail it produces?

Well, with webCRM you can now capture the information straight into your CRM system, ensuring an immediate response to the lead from your sales or customer services team.

The web forms support standard fields, for example ‘Name’ and ‘E-mail’, plus your preferred custom fields, such as ‘Products of Interest’ and ‘Timescales’. Use this to seamlessly create follow-up activities with all the enquiry details. Read more