Software as a service vs Installation

Software-as-a-Service (SaaS) is becoming the preferred mode for CRM implementations. The hosted CRM model works well given the fact that sales persons are mobile and need to work from any location. Smaller organisations can now quickly implement very capable CRM systems within days without the need for new servers and staff to support their systems. Low cost implementation means they can focus on training and user adoption in the initial phase. This greatly enhances the chance of success and high returns.