Seafield Logistics & Transport | Improved Customer relationships with webCRM
Seafield Logistics is a rapidly expanding logistics and transportation business based in Worksop, Nottinghamshire.
With no CRM system in place, customer and sales information between the sites was out of date before it even arrived at HQ.
With webCRM, the company now shares live information for decision-making and to communicate with its UK teams and customers.
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Site managers as well as the central team are already benefiting from the ability to track each stage of every sales lead, both with existing and new customers. All the information is now to hand.
We have sites throughout the UK which all have their own customers.
We need to keep up-to-date with relevant and real time information. A CRM system is imperative as it allows us to easily manage customer and new sales opportunities. This benefits our business sales and client service. Because of the distance between our sites, webCRM is ideal as it’s web-based and easy to implement
Natalie Holt
Seafield Logistics Ltd |
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How webCRM has helped Seafield Logistics- Links depots with live customer information
- Users and Senior management become more proactive
- Detailed insight into sales and forecasts
- Improved customer care and development
- Staff found it very easy to use
- Link with your management systems
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or call us on 0800 1522102 |
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